If you are curious enough to read a book about this and related questions, Unspeakable Things by Brooke Nevils (who accused Matt Lauer) really opened my eyes on this.
Lovely post. The fact that individuals / small groups of people who actually care are so often able to make better things than giant companies with all the resources and talent in the world is kind of heartwarming, kind of depressing.
Some friends and I are having a conversation about "caring" - not necessarily for others but care in what you do. Wim Wenders 2023 film "Perfect Days" is relevant here.