> preserving paper-based processes over 100 years old. Such fun
This is probably the most important part - every digitization effort I've seen fail, failed because they tried to digitize the existing process, rather than look at what information needed to be collected and creating a new digital process to collect that information.
This is probably the most important part - every digitization effort I've seen fail, failed because they tried to digitize the existing process, rather than look at what information needed to be collected and creating a new digital process to collect that information.