Not for a managed hosting with 1-3h of allocated maintenance work plus HA guarantee. It's cheap, for that level of service.
Either you want cheap mass hosting, then you have to live with support that can only assist you with basic stuff (and most don't have any support other than FAQ pages), or you pay more and get support that can actually help you. For example, a hoster I know, when you go to them even with the most hipster tech stack imaginable, they'll educate themselves on said technology and will help you until the app is set up successfully.
Indeed, it is guaranteed HA and autoscaling, no hassles on peak traffic, and dedicated maintenance work. It isn't cheap as such, but it is very price competitive.
Either you want cheap mass hosting, then you have to live with support that can only assist you with basic stuff (and most don't have any support other than FAQ pages), or you pay more and get support that can actually help you. For example, a hoster I know, when you go to them even with the most hipster tech stack imaginable, they'll educate themselves on said technology and will help you until the app is set up successfully.