FTA: "In the United States alone, there are currently 150,000 open IT support jobs"
This program was literally started so Google could provide tech support to its employees. A highly technical group with access to a leading public cloud. None of that does away with the need to provide IT support.
That is a ludicrously high number. Are there entire companies, entire offices, staring out of the window waiting for someone to do some IT? Or are they managing and sure an IT guy/gal would be nice to have, but no big deal to do without?
I think number looks okay in terms of posting. One thing people wrongly assume that companies putting these openings do actually want to fill them all or even any significant number.
This program was literally started so Google could provide tech support to its employees. A highly technical group with access to a leading public cloud. None of that does away with the need to provide IT support.