That reminds me of the quality of the claimed "study helping" material for similar certifications that I occasionally stumble upon while looking for solutions to actual problems. It's hard to resist a physical facepalm or other expression when reading some of that stuff, since it'd otherwise make for great satire.

Personally, I don't have a high opinion of anyone whose only stated qualifications are these sorts of certifications --- all it really shows is rote memorisation, when good IT support relies on creative and insightful problem-solving skills --- including being good at... Googling.