15-20 years ago, I had a pretty good opinion of Google, as they seemed competent and true to their then motto "don't be evil". Now I avoid them wherever I can personally (unfortunately, and to my great dismay, my employer is fully dependent on Google cloud products). It seems they have become very evil. And what's worse... casually evil. The fact that these things happen is bad enough, but not having any recourse or a good way to resolve this is just unacceptable.
Even 15 years ago we were hearing stories of Google summarily terminating whole accounts without stating a reason beyond some business-ese for "You know what you did". They have always treated their anti-fraud teams as secret police rather than just a way to mitigate business risk.
10-15 years ago me and I assumed most people here viewed Google in a very positive light. At that time they seemed to be doing everything right and were somehow at the top of everything they did. Gmail was game changing, Search had no equal, Youtube was mind boggling, and Android and Chrome and so many other things. Somehow they lost their way in the process which is a shame.
