That isn't true at all. Citizens in countries without puppet governments have no problem informing themselves and contacting their legislators to drive real change.
In a place like the US, you get the illusion of choice. It's quite literally red team and blue team, and proponents of this system treat it exactly like a sporting event. The average American has zero ability to get any law changed or enacted.
A great contemporary example is the right to repair activism. Most people are sick of the "throw it away and buy a new one" mentality, and a lot of them are becoming very vocal in their support. This could be an easy way for politicians to boost their popularity and get reelected while doing real good in a bipartisan manner. Instead, these politicians pay the crowds lip service, sit on their hands and drag their feet while making up any reason not to do it. They know full well that their continued enrichment is contingent on the bribes they take and the connections they have, not your votes.
In a place like the US, you get the illusion of choice. It's quite literally red team and blue team, and proponents of this system treat it exactly like a sporting event. The average American has zero ability to get any law changed or enacted.
A great contemporary example is the right to repair activism. Most people are sick of the "throw it away and buy a new one" mentality, and a lot of them are becoming very vocal in their support. This could be an easy way for politicians to boost their popularity and get reelected while doing real good in a bipartisan manner. Instead, these politicians pay the crowds lip service, sit on their hands and drag their feet while making up any reason not to do it. They know full well that their continued enrichment is contingent on the bribes they take and the connections they have, not your votes.