Not supporting is one thing, false advertising and failing to provide a refund is another.

So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? I don’t see how that will fly.

The obvious reason for doing this kind of thing is their target market & 99.9% of sales are to people using them with phones, so Jabra has no business reason to spend money providing customer support for PC interoperability.

> So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth?

It actually is. If you use either the Bluetooth patents or trademarks (e.g. logos and names), not only you must pass a certification that ensures this, you must also "maintain a level of quality that meets or exceeds industry standards", and this evidently doesn't.

Does the Bluetooth trademark owner have a place to report violations of the spec? It's their brand to protect, not yours.

Consumers can pursue false advertising claims in addition to whatever goes on between the Bluetooth org and their licensees.

Well, I've never got any non-Apple phones/computers to work with Apple phones/computers using Bluetooth.

Extremely bold claim there.

I definitely use my macbook with non-apple hardware. From headphones to laptops to android phones.

My first Macbook used to pair with a Nokia E72 to get internet via the GSM modem, I used it every day on the train.

Two weeks ago I connected an old Oneplus One via bluetooth to my macbook (2020 mbp) to get some old photos from its internal memory.

What doesn't work?

EDIT: actually, I'm not sure I ever connected a laptop to a macbook, but I have a linux laptop so I can try it if you want.

I couldn't get file transfers to work. It was a while ago so there might have been a Bluetooth version mismatch or something. I didn't bother troubleshooting it much because WiFi is more convenient for me anyway. I'll give it another try.

How many have you tried?

I’ve never had any non-Apple phones/computers not work with Apple phones/computers using Bluetooth.

Quick aside: there are a lot of wireless headsets that simply suck on MacOS. I have a pair of Sony XM4s that I can run with 990kbps audio on Linux that are stuck at 330kbps, barely connect half the time and auto-open Apple Music every time they connect for some godawful reason. I think Apple's desktop audio experience is getting really so-so. Pretty much their only advantage is CoreAudio at this point, and even that's shaky when you compare it with the likes of PipeWire...

Two or three. I couldn't get file transfers to work. It was a little while ago.

Gotcha. I’ve not tried that many either, and occasionally it took some wrangling, but it’s always worked. (Also I may be forgetting a time when I tried but succeeded using something besides Bluetooth)

Then again from their marketing perspective properly supporting computers on all devices would likely be smart. It is not like they don't have the expertise with their other product lines. This sort of stuff eventually reflects badly on those too.