The name "bufferbloat" is falling out of favor. First off, it has a horrible sound... And it doesn't really give an intuitive sense of what's wrong.
Referring to "latency" or (my favorite) "responsiveness" is better.
And I was encouraged to see this recent ZDNet article that mentioned the "ping rates" of 600-1000 msec, and notes that these would cause videoconferencing or gaming to be unusable.