People are complaining, and sure, you could put some regulation in place, but that struggles to be enforced very often, also struggles with dealing with nuances, etc.
These platforms are not the only ways you can stay in touch and communicate.
But they must adopt whatever approach to moderation they feel keeps their user base coming back, engaged, doesn't cause them PR issues, and continues to attract advertisers, or appeal to certain loud groups that could cause them trouble.
Hence the formation of these theatrical "ethics" board and "responsible" taglines.
That's all you gotta do.
People are complaining, and sure, you could put some regulation in place, but that struggles to be enforced very often, also struggles with dealing with nuances, etc.
These platforms are not the only ways you can stay in touch and communicate.
But they must adopt whatever approach to moderation they feel keeps their user base coming back, engaged, doesn't cause them PR issues, and continues to attract advertisers, or appeal to certain loud groups that could cause them trouble.
Hence the formation of these theatrical "ethics" board and "responsible" taglines.
But it's just business at the end of the day.