Hi Hacker News,
We're excited to share Resubscribe, our latest project aimed at early stage founders struggling with customer churn. We've developed an AI-powered tool that conducts interviews with users who've decided to leave your service. Unlike traditional surveys, our approach encourages open conversation, enabling us to uncover the real reasons behind churn. We then present these users with a win-back offer, tailored based on their feedback.
Our MVP is live, and we've seen our first customer gain invaluable insights into product bugs, user intentions, and consequently re-prioritize their development roadmap to better meet their users' needs.
Why Resubscribe?
- Better Qualitative Data: Get deeper insights than ever before with contextually aware follow-up questions.
- Actionable Insights: Our AI-driven analysis delivers clear, actionable insights to help you reduce churn.
- Win-Back Offers: Automatically present customized offers to churned users based on their feedback.
Try Our Demo: We invite you to try our demo at https://app.resubscribe.ai/demo. We're looking for feedback from fellow founders to refine our product. If you find it useful, consider leaving your email for future updates.
Thank you for checking us out. Your feedback would be immensely helpful and greatly appreciated!
Resubscribe helps solve this problem. You can run user interview quality experiences at the scale of surveys. Resubscribe also helps you resubscribe users by making the customer an offer during the experience. Overall our focus is to help you both decrease your churn and understand the reason for churn so you can solve it long term.
We'd love for you to give Resubscribe a try and let us know what you think! (good or bad)