Yes, based on context fro. a quick skim of the content, it sounds like its a jokey reference to working the FBI phone switchboard

Thank you, that's very appreciated!

In the context of my childhood, feds were everywhere:

From the founder of Costco, FedMart was a department store chain and the predecessor to Target

Federal Express Corporation was founded in the early 1970s and, of course, shortened up their name. Don't miss the arrow in their logo!

There were some consumer electronics stores named "Federated" and their commercials featured a mascot named "Fred Rated"

Institutions such as banks sometimes took names like "First Federal" which could give an impression of being a government agency, but probably referred to their organizational structure or nationwide presence. Different from the Federal Reserve and the Federal Reserve Banks.

It can mean "cops" nowadays: https://en.wikipedia.org/wiki/Federales

It's a joke; my grandma worked as a switchboard operator in the 1940s for two weeks. As she says, she "disconnected half of Washington DC."

We often refer to government agents as "feds." I wasn't considering an international audience with my title, apologies!