Everyday users never like change, sometimes change is needed to move forward.
If you honestly think that Apple doesn't do this, then you should compare the user experience from Jaguar to Leopard, while there is a lot of similarity, a LOT has changed as well, and people had to adjust to it.
Just because people don't like change, doesn't mean there should never be change. Isn't that part of the issue that holds innovation back when it comes to Microsoft? They could of done something drastic like Apple and dropped support for their old OS (Classic > OSX) instead of catering to the masses, and probably produced a better product, but they can't upset the masses who are 'used' to things.
If you honestly think that Apple doesn't do this, then you should compare the user experience from Jaguar to Leopard, while there is a lot of similarity, a LOT has changed as well, and people had to adjust to it.
Just because people don't like change, doesn't mean there should never be change. Isn't that part of the issue that holds innovation back when it comes to Microsoft? They could of done something drastic like Apple and dropped support for their old OS (Classic > OSX) instead of catering to the masses, and probably produced a better product, but they can't upset the masses who are 'used' to things.