He walked into the store, self-selecting as someone who prioritizes immediacy. Otherwise he would have simply ordered from the website from the comfort of his home, no?
And if you went to a store and they then walk you through the website...that would be very offputting to many people -- all of the disadvantages of both mediums.
I, too, suspect that the sales rep was simply pushing what was available in stock, and while this is completely typical of all brick-and-mortars, it is by no means selfless or in his interest, and I think it will turn out to be a very expensive decision to go with just 4GB.
"And if you went to a store and they then walk you through the website...that would be very offputting to many people -- all of the disadvantages of both mediums."
You just described Gateway stores! And this is exactly why they failed. And it's all the funnier because people said Apple stores would fail because Gateway failed.
And if you went to a store and they then walk you through the website...that would be very offputting to many people -- all of the disadvantages of both mediums.
I, too, suspect that the sales rep was simply pushing what was available in stock, and while this is completely typical of all brick-and-mortars, it is by no means selfless or in his interest, and I think it will turn out to be a very expensive decision to go with just 4GB.