To put things into perspective it's ~USD 13000 (1dc= 0.00062$), combined. Not saying that it's not a serious matter. OP on the forum lost $600 which is sizable. But Dogewallet have stated on reddit that they will return all the investment and close down the site, which might arguably be better customer service then we have seen by Coinbase lately with much more money from individual investors at stake.

Any ways, if cryptocurrencies are to be taken seriously and formally, these entities have to up their customer services, at least to a BOfA level, which isn't much to expect ;)

I suspect the "joke" is that the maximum possible number of bitcoins is ~21m.

Ah! Now I feel stupid. Haha

So almost nothing compared to the current 8.3 million USD market cap of DOGE overall. This is a nonstory^2.